Security
Security at ProMarshal
Last updated: April 9, 2026
Our Security Practices
ProMarshal takes the security of our platform and customer data seriously. We implement the following measures:
• All data is transmitted over HTTPS/TLS
• OAuth tokens and credentials are encrypted at rest using AES-256 encryption
• Access to production systems is restricted to authorized personnel only
• Regular security reviews and dependency updates
• Secrets are managed via environment variables, never hardcoded in source code
• MongoDB Atlas database encryption at rest
• Slack request signing verification on all webhook endpoints
Vulnerability Disclosure Program
ProMarshal operates a vulnerability disclosure program. If you discover a security vulnerability in our platform or Slack app, we encourage you to report it responsibly.
How to report:
• Email us at support@promarshal.ai with details of the vulnerability
• Include steps to reproduce, potential impact, and any supporting evidence
• We will acknowledge your report within 48 hours
• We aim to resolve confirmed vulnerabilities within 30 days
• We will keep you informed of our progress throughout the process
We ask that you:
• Do not publicly disclose the vulnerability before we have had a chance to address it
• Do not access, modify, or delete data that does not belong to you
• Act in good faith to avoid privacy violations or service disruption
We appreciate the security community's efforts in keeping ProMarshal safe.
Contact
For security vulnerability reports and security-related inquiries, contact us at support@promarshal.ai.
For general privacy or data-related questions, contact support@promarshal.ai.
Found a security issue?
Please report it responsibly. We will acknowledge within 48 hours.
Report to support@promarshal.ai